The Bank’s website has a special contrast version – a key element of WCAG, allowing people with vision impairment to use websites. In addition, an option to increase text size on the website is available – there are three sizes to choose from. The Bank consistenly refurbishes its branches to better adapt them to the needs of disabled persons.
The Bank implemented the process of making the general terms and conditions of agreemnets and rules accesible to customers in accordance with Art. 46 of the Act of 19 July 2019. When completing a properly prepared form on the Bank’s website, a customer may report the need to receive such document in a properly adapted form: in sign language, audio recordings, Braille code or with an appropriate font size.
BGK currently occupies the Varso 2 building at ul.Chemilna 73 in Warsaw. The building has a certificate of accessibility for persons with disabilities confirming that it meets the requirements of architectural accessibility and is adapted to the needs of persons with different types of disability.
Internal activities for people with disabilities consist of conducting a needs analysis and defining the challenges of this stakeholder group. To adress them, in 2021 the Bank organised an online inspirational speech by Andżelika Chrapkiewicz-Gądek, who talked about her fight with the disease and served as an inspiration to overcome weaknesses, gain new skills and support one another in a diverse team. In December 2021, the Bank organised a workshop inspired by the game „Hero’s journey” an the FRIS (Facts-Relations-Idea-Structures) model. In the process of expiriencing and learning from each other, the instructor combined elements of a training workshop and team building. The main focus of the „Hero’s Journey” was to support participants in setting and achiving individual and team goals that are important to them and conscious participation in the process of change. The idea behind the game was also to enhance the participants’ sesnse of power, establishment of relations, agency and motivation to take action. The vision, needs and goals of people with disabilities were determined. Workshops for people with disabilities were held at the Bank for the first time. Periodic meetings/workshops have been scheduled and are due to be held on an annual basis. It is worth nothing that employees with disability certificate are also involved in the activities of sports assosiations that are active in the Bank.